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SALES: Why Your Voicemails are Failing

Ringless Voicemail is a Much Better Way to Reach Prospects

Voicemails are alive and well, but salespeople don’t know the best way to leave them.  That’s the problem.  Not that people don’t listen to voicemails anymore.ringless voicemail sales

Companies are losing out on sales and salespersons are losing out on commissions and bonuses, because sales pros simply aren’t leaving voicemail messages.  And, if they do leave a message, it’s likely out of frustration (that often shows up in their voice) and the salesperson simply says whatever comes to mind at that moment.  Filler words such as “ums” make the sales rep sound like a bumbling knucklehead and most people try to avoid returning calls to knuckleheads.  Give them a compelling reason to call you back!

The fact is that, with caller ID and people being busier than ever, it is very rare that a business person even answers the first time a sales rep calls.  Add on that the average salesperson only makes 1.7 attempts  before giving up and there’s no way that recipient is ever going to result in a closed deal.

Sales is a numbers game.  According to Inside Sales, leaving a voicemail gets about a 4% chance of a return call.  That means that a salesperson needs to leave his or her crappy message on voicemails 25 times before getting a return call.  Even the best sales reps probably aren’t making many more cold calls than 25 per day.  Sure, they’ll tell you they made 100, but whatever number they give, you can bet it was less.

What if your sales reps could leave a hundred, or even a thousand, voicemails per day?  And, what if they could leave their very best voicemail message in an excited voice and offer a concise and strategic reason for the prospect to call back.  You know, like every voicemail left is their best effort.  Every voicemail left is like the one they’d leave if this were the equivalent of the seventh game of the World Series.

With ringless voicemail, this is all possible.  That’s because he or she can leave many automated voicemail messages to generate new business leads.  Prospecting is taken care of while the rep is working with direct contacts to generate additional business out of existing customers.  After all, that’s much easier to do and much more lucrative to the business as well.

Ringless voicemail is a salesperson’s best weapon.



Let Your Voice(mail) be Heard

One of the biggest problems with voicemail messages is that sometimes they sit in the recipient’s inbox just waiting to be listened to. The reason for this is because the recipient thinks the communication transaction has ended. Now before I get into what I mean by this, let’s take a look at how someone goes about leaving a voicemail message. The sender places a phone call to initiate the transaction; the recipient does not answer; the sender leaves a message. In the recipient’s mind the transaction occurred and the communication is now complete because the ultimate message was delivered via voicemail.

Now let’s imagine the same situation except this time, the phone never rings. The recipient looks down at his or her cell phone and sees a notification for a new voicemail, but does not have a missed call. Curiosity immediately sets in. Who called me? What did he or she want to tell me? Why didn’t my phone ring? What’s going on? Compelled by curiosity, the recipient immediately dials into his/her voicemail to figure out who the mystery messenger is.person-woman-hand-smartphone-large

So I’m sure you’re wondering how you could possibly leave a voicemail without the phone ringing first. Well, the answer is ringless voicemail. Ringless voicemail allows you to leave a message on the consumer’s phone without it ever ringing. This means, you never have to worry about the phone call interrupting the recipient’s meal, meeting, or favorite TV show. He or she has the convenience of listening to the voicemail whenever it is most convenient. Additionally, the consumer is more likely to return your phone call because he/she listened to it during his/her free time.

Sick and tired of cold calling customers and getting the same response? Eliminate the monotony of hearing the phone ring and just get directly to the consumer’s voicemail. Now you already have one foot in the door when you go to follow-up or, better yet, when you get a call back.

Furthermore, ringless voicemail allows you to record your own personal message. This means you can mess up as many times as you want, but only send your best effort. This eliminates the chance of nerves setting in and other human errors and only broadcasts your best message. Then you can send the same message to as many people as you want!

With ringless voicemail, the mundane voice message has evolved into something special and exciting like the telegram once was during World War II.


ATS Upgrades Ringless Voicemail Service

ringless voicemail

Ringless Voicemail: Voicecasting directly to the voicemail.

Buoyed by the recent success of its ringless voicemail product, Advanced Telecom Services is pleased to announce the following enhancements to its existing platform.

  • Time Zone Adjuster — If you have a list of phone numbers from all over the United States and Canada, we can now organize that list by area code.  Hence, you can start doing the ringless voicemail drops in the Eastern Time Zone and then move across the countries to the Western (and Alaskan and Hawaiian Time Zones).
  • Call Throttling — If your program might generate immediate calls to your live operators, we can now limit the amount of simultaneous calls to help eliminate long hold times or busy signals for your consumers.
  • Landline Phone Access — If the initial call attempt using the traditional ringless voicemail technology is not successful, we will attempt to reach that consumer’s voicemail box through other more traditional methods.
  • Reporting — If needed, reporting can now be provided to customers while an outbound voice-casting program is active.

To learn more about ringless voicemail, call the ATS sales office at 610-688-6000 in the United States and 416-800-2490 in Canada.


Ringless Voicemail: Great for Sales Prospecting

It seems like every time we talk to somebody about ringless voicemail, they are very intrigued.  The first question is usually: “how can you do that?”

Well, we don’t want to give away our special sauce, but what we do end up with is the ability to leave a voicemail on the phone of the recipient without ever ringing the phone!

The reason Ringless Voicemail is so darn effective as a marketing tool is that you don’t actually ring the phone.  Imagine, if you will, the poor response you’d get from most consumers if they received an automated phone call from your business.  But, with Ringless Voicemail, the message goes right on the voicemail, without interrupting the consumer.

“Most of the clients we have are businesses that want to leave a message quickly for their opt-in customers,” said Bob Bentz, president of ATS.  “Others are companies prospecting for sales leads.  It works really well for prospecting since sales is such a numbers game any more and its increasingly difficult to get the prospect to answer your calls anyway.”

Listen as ATS’s Bob Bentz talks more about Ringless Voicemail and how it can help your business.


Clever Use for Ringless Voicemail

Santa Claus is Coming to Town Your Phone

It seems from the attendance at our office and the offices of our customers this week that everybody is in the Christmas spirit these days.

So, we decided to take advantage of that fact by doing a clever ringless voicemail campaign for our and customers.

Ringless voicemail gives businesses the ability to send large amounts of automated phone calls to its customer or prospect list.  But, really, who wants to receive an automated phone call today?

That’s where ringless voicemail is so much better than automated phone calls.  With ringless voicemail, you never interrupt the busy day of your recipient.  Instead, you leave a voicemail on their mobile or landline phone without ever having to ring the phone!

It’s magical!

Ringless voicemail is a terrific add-on product to your existing text message marketing, because it gives your product additional frequency.

And, who’s not going to listen to a message from Santa Claus?

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